Maximize the potential of each conversation with AI Assistant, your partner in delivering exceptional customer experiences.

Reduce response times and improve conversation quality with automated, real-time feedback.

Proactively enhance customer service by equipping agents with the best tools to address client needs effectively.

Foster a culture of continuous improvement and learning through actionable insights.

Key features

Assistant converts spoken words to text in real-time, capturing every detail of your conversations instantaneously.

The agent will receive immediate recommendations on how to effectively reply to client queries or suggesting how-to improve the conversation.

Personalize the assistant’s behavior according to specific needs of your business. Allows to configure responses on both, agents and clients speech.

Feed an entire knowledge base, privacy policy, or other documentation into the assistant. Allow it to access and utilize this information to provide more informed and helpful recommendations to agents during live interactions.

Use AI Assistant right from the Webphone, or from a special dashboard.

Use Cases

Empower your support team with instant feedback and suggestions to improve client interactions, fostering quicker resolution times.

Enhance engagement by fine-tuning agent responses, bolstering your sales pitch effectiveness.

Utilize the assistant for agent training, providing real-time insights and suggestions that help refine communication skills.

Ensure communications align with company policies by integrating privacy policies and documentation for the assistant to reference.